TLH will accept returns/exchanges of damaged goods within 25 days of purchasing.
Return shipping is the customer's responsibility unless it was a shipping error on TLH's part.
TLH has the right to deny or accept any returns or exchanges under any circumstance.
All orders shipped to residents outside the U.S. are not eligible for return/exchange.
Please follow these steps for returns/exchanges:
- Please submit your return & exchange request via TLH Email Which Is Thelordshousecoreturns@outlook.com
- Please allow TLH 7-10 business days from the day we receive the returned package to process.
- If there was a refund processed, you will see it back onto your original form of payment within 4-6 business days, but times may vary depending on each bank.