FAQs

All orders are shipped ground unless otherwise noted. So please be patient and expect around 1 week to ship and 2-3 weeks to arrive.

Unfortunately, we are unable to process any exchanges. You can return your item to us and place a new order to receive any item of your choice.

Please find our returns & exchange policy here.

Please find our shipping policy here.

Delays can occur during a high-volume sale period. We are working hard to make sure that you receive your order as soon as possible and we appreciate your patience.


Note : Our Team is doing everything to protect the well-being and safety of our community as coronavirus (COVID-19) continues to impact the world. As such, you may experience a longer delay in order processing before your package ships out, we really appreciate your patience and apologize for any extended wait time.

Please contact us immediately via email with your order number & details: thelordshousecocustomer@outlook.com

Unfortunately, we cannot make changes or cancel an order after they have been submitted. We advise that you choose items carefully before checking out.

We are based out of Salem, United States. Our Supplier is based out of Nashville, United States

Please contact us via email: thelordshousecocustomer@gmail.com or alternatively submit your query on our contact us page and we will get back to you as soon as we can.